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Training Packages & Bespoke Solutions


Accredited Compliance Training (e-Learning & Classroom)

Upskill Development Training

Bespoke Training Courses


Accredited e-Learning and Classroom Courses

Whether you need fully accredited training to ensure legal compliance in your operations, or are looking to broaden skills through one of our development courses, we offer a unique range of courses, including online learning and blended learning courses.

Our courses cover subjects including Food Safety, Health and Safety, Fire Safety, First Aid and Licensing, as well as key operational training.




Or call our Training Academy on:

0207 386 4491

eLearning Modules available on-line:

  • Health & Safety Level 1, 2 & 3
  • Food Safety Level 1, 2 & 3
  • Customer Service
  • Guest Service
  • Various Food & Beverage Management & Service eLearning modules
  • The Fire Marshall
  • Introduction to First Aid Awareness
  • The Receptionist (Hotels)
  • The Housekeeper
  • Team Leader
  • Working in a Kitchen

e-Learning Packages:

  • Level 2 Personal Licence Holder (APLH) – Includes eLearning course, exam & administration for Personal Licence application - £245 ex VAT

Soft Skills & Development Training


People are your most valuable asset. We aim to enable them to develop and progress with their roles.

Our team leader, hospitality assistant, barista and fine dining short courses introduce fundamental aspects on a theoretical and practical level.

Upskill packages that can be purchased online:

  • Event Bartender Upskill– eLearning Module & 4 hour classroom practical session
  • Team Leader Upskill- eLearning Module & 4 hour classroom practical session
  • Barista Upskill- eLearning Module & 4 hour classroom practical session


Bespoke Training

We can plan, develop, and run bespoke training courses for all your waiters, bartenders, chefs, team leaders, cloakroom managers etc.

We will work with you to design tailored training which can include anything from an eLearning Module to a full package which would include a classroom session for any hospitality requirement.

Our training teams can travel directly to you and will work to your detailed briefs, venue specifics and core branding, and can deliver training for advanced or uncommon technical skills.


For more information or to arrange a meeting regarding your training needs and our bespoke packages:

Call us on 0207 386 4491



Contact our Training Academy


Re: one of our trainers:  

She is a terrific trainer…at barista training, she showed our group how to make steamed and foamy milk, how to clean the machine properly, what the correct measures of coffee, foam and steamed milk for different drinks, and let us have a go at coffee art.

At team leader training, she used her acting skills effectively to show us how to box a table - even without a table or a cloth present!

She answered everyone's questions thoughtfully and respectfully…remembered everybody's names and always re-emphasised the positives in people's successes… She's a terrific ambassador for the company.

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